Adding and updating owners and managers on your account

Understanding owner and manager access in MyHR and how to add or update an owner or manager on your account


Who are owners and managers?

Owner and manager users are the people who have a role which allows them to log in and perform actions with the employees they manage, or contact MyHR to get help.

  • Owner users can access, manage, and edit everything in MyHR.
  • Manager user access can be restricted to specific people, departments, and functionalities within MyHR.

We also have the concept of a manager of a person. This doesn't automatically grant access to a department or any specific permissions and if this is required, that person still needs to be set up as a manager user.

What do the permissions allow?

Add and manage people

Request employment agreements, add and remove people, see all employment records, request disciplinary, restructure and additional support.

Manage onboarding

Add and update onboarding templates for the business, start plans for people, and access reporting for the people that the manager user has access to.

Add notes

View and add notes on to profiles of the employees that the manager user has access to.

Manage performance reviews

Add and update performance review templates, use the performance review module, and see reporting for performance reviews for any employees in the departments the manager user has access to.

Access Ask Us

The ability to ask questions and track open and closed requests with our dedicated team relating to employees that the manager user has access to.

Update billing

Manage payment method and details for the account.

Manage integrations

Facilitate integrations between MyHR and other software, allows access to view personal details for all employees regardless of departmental access in MyHR as well as any data pulled in from integrated system once authorised.

Manage leave

Request, view and approve leave for the employees the manager user has access to.

Fast track

Ask for employment documents to be returned for review within 4 MyHR business hours, at a one-off cost of $65 + GST.

How to add a new owner or manager user

Owner users are the only role allowed to add owner or manager users.

  1. Log in to your MyHR account.
    If you are giving access to one of your people, check their person record first to make you are not about to give them access to their current department. See How to add people to a department to change their department if necessary.
  2. Click on the Settings button, located in the top right hand corner.

    Screenshot of a MyHR account home page, highlighting the settings button
  3. The Users tab will open, and all the existing owner and manager users will be displayed.
  4. To add a new user, click 'Add user'.

    Screenshot of the Users tab under Settings in a MyHR account, highlighting the Add User button
  5. Select user details from saved 'My People' or enter a new user's details.

    Screenshot 2021-02-17 154737
  6. Click 'Save' once the person's details and access permissions are completed.

Updating permissions for managers

Owner users are the only role allowed to update owner or manager users.

Once you are on the list of existing owner and manager users following the steps above:

  1. Select the manager user you want to update
  2. Add or remove the relevant permissions for your manager
  3. Update departments if needed (you should not give manager users access to the department they are in as an employee).
  4. Select save. Note: Managers cannot set up new departments.

Making a manager inactive 

  1. Select the user
  2. Set the user's status to inactive 
  3. Select save. 

Linking the manager to the employee

The manager of a person will receive notifications related to their employee if they are chosen from the people from your MyHR account.

If they are entered manually, the notification will go to the owner user who is the default owner of the account.

Linking the manager to the employee does not allow access to the employee - this is controlled via manager users having access to the relevant department.

  1. Go into the employee's edit page by selecting the search button in the top right hand corner of the screen (or pressing Ctrl-K), typing the employee's name and selecting Edit - [Employee Name].Screenshot of a MyHR account home page, highlighting the search button
    Screenshot of employee details search function, highlighting the option for going directly to the employee's edit details screen
  2. Scroll down to the Manager section - then Select from My People

    Watch the training video

    This short video provides an overview of owner and manager access and how to add new users.

    A new video is coming soon