Changing an email address

How to change a user's email address in MyHR.

• Complete vs incomplete users.
• Changing the email address.

Complete vs incomplete users

In order to change a user's email address, the person must have accepted their invite to MyHR (once they have signed and sent back their employment agreement). 

You will be able to see whether they have completed their employment agreement in the 'Details' column:

If the employee has not completed the agreement, their account will look like this:

If the employee's account is incomplete, notify us using the 'Ask Us' Bubble. One of the MyHR admins will send an email link to activate the user's login. 

Changing the email address

To change the user's email address:

1. Log into your MyHR account. 
2. Select the 'My People' tab.
   
   
3. Select the employee you would like to reset the email of.
   
   
4. Select the 'Manage' tab.
   
   
5. Click 'Edit details'.
6. You will see the option to change the employee's email.
   
7. Click 'Edit email'.
   
8. You will be redirected to a page where you will be asked to enter the new email address.
9. Once you have entered the correct email address, click 'Save'.
   

A confirmation email will be sent to the new email address. Once the user clicks on the link to confirm the new address is valid, it will be updated.