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How can I manage my two-factor authentication (2FA) as a management user?

If you are a management user (owner/manager), this article will walk you through the different ways to manage your 2FA.

READ: Enable 2FA for your account (if 2FA is not enforced for your company)
READ: Disable 2FA for your account (if 2FA is not enforced for your company)

Enable 2FA for your account

If your company has not enforced 2FA for owner/manager users, you can choose to enable 2FA for your account only. To do that, follow these steps:

  1. Log in to your MyHR account.
  2. Click on your organisation's name in the left side bar.
  3. Click on your name to edit your details.
    MyHR app with side bar account menu open.
  4. Under the Security section, click on Edit security settings.
    "My details" page on MyHR app showing button to edit security settings.
  5. On the Edit security settings page, enter your password and click on Set up 2FA.
    edit-mgmt-2fa-settings-when-disabled
  6. This will take you to the two-factor authentication page, which will show you instructions to set up 2FA. 
    2fa-setup-screen

Disable 2FA for your account

If you have previously set up 2FA on your account, you can disable it as long as it's not mandatory for your company. To disable 2FA, follow these steps:

  1. Log in to your MyHR account.
  2. Click on your organisation's name in the left side bar.
  3. Click on your name to edit your details.
  4. Under the Security section, click on Edit security settings.
  5. On the Edit 2FA page, enter your password and click on Disable 2FA.
    Page to edit 2FA settings.

Support Options

If you need more help, our HR and systems support teams are always here for you!

If you have questions, message the MyHR team via the Ask Us chat feature or call us on:
NZ - 0800 69 47 69 (0800 MY HR NZ) or +64 9 887 3345
AU - 02 7908 2240
CA - 1 855 694 7224