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How to enforce two-factor authentication (2FA) for my users?

This article is for Owner users who want to enforce 2FA on specific users

Contents

Overview

Step-by-step instructions

How to enforce 2FA for specific users

Support options

 

Overview

By default, 2FA is not enforced for any user within a company, but as an Owner of a company, you can choose to enforce 2FA for certain user groups:

  • All users
  • Manager / Owner users only (not including self-service users)
  • None (nobody is required to have 2FA)

When you enforce 2FA for a specific group, all of the users within that group will be forced to set up 2FA for their account the next time they log in.

 

Step-by-step instructions

How to enforce 2FA

Follow these steps to get to the  Settings page to enable or disable the enforcement of 2FA for your users:

  1. Login to your MyHR account.
  2. Click the Settings gear icon.
  3. Click Settings.
    MyHR app with settings menu open to go to settings pages.
  4. Click on the Security option on the left hand sideSettings page with "Security" settings on side nav highlighted.
  5. Locate the Two-Factor Authentication (2FA) Enforcement section.
  6. Select the user group you want to enforce 2FA for.
  7. Click Save.Settings settings on MyHR app.

Support Options

If you need more help, our HR and systems support teams are available to help.

Contact the MyHR team through one of the following channels:

  • Chat: Message us via the Ask Us chat feature.
  • Phone (NZ): 0800 69 47 69 (0800 MY HR NZ) or +64 9 887 3345
  • Phone (AU): 02 7908 2240
  • Phone (CA): 1 855 694 7224