How will I know if someone logs into my MyHR account from an unfamiliar device or location?
MyHR now automatically notifies you by email when your account is accessed from a new device, browser, or location we haven’t seen before. This security feature helps you stay informed of potentially unauthorised activity and take immediate action if needed.
If MyHR detects a login to your account from an unrecognised device or location—such as a new browser, operating system, or network—you will receive a “New login detected” email alert.
The "New login detected" email is a MyHR security alert sent automatically when your account is accessed from an unrecognised device or location. This is a legitimate, automated notification from MyHR — not a phishing email.
This message is designed to:-
Protect your account by alerting you to any unfamiliar access.
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Prompt immediate action if the login was not made by you.
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Encourage additional security, such as enabling Two-Factor Authentication (2FA).
What information does the "New login detected" email contain?
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Browser and device info, e.g., “Firefox on macOS”
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General location, such as the country (e.g., Australia or Canada)
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Date and time of the login attempt
⚠️ If you do not recognize the login, reset your password immediately and enable Two-Factor Authentication (2FA) or Multi-Factor Authentication (MFA) for added security.
To reset your password, visit your MyHR account settings. For step-by-step instructions on enabling 2FA, see: Two-Factor Authentication (2FA)