How will I know if someone logs into my MyHR account from an unfamiliar device or location?
MyHR now automatically notifies you by email when your account is accessed from a new device, browser, or location we haven’t seen before. This security feature helps you stay informed of potentially unauthorised activity and take immediate action if needed.
When we detect a login to your MyHR account from a device or location that hasn’t been used previously—such as a new browser, operating system, or network (e.g., VPN or physical region)—you will receive a “New login detected” email alert.
This message is designed to:
-
Protect your account by alerting you to any unfamiliar access.
-
Prompt immediate action if the login was not made by you.
-
Encourage additional security, such as enabling Two-Factor Authentication (2FA).
What to look out for in the email:
-
Browser and device info, e.g., “Firefox on macOS”
-
General location, such as the country (e.g., Australia or Canada)
-
Date and time of the login attempt
⚠️ If you do not recognize the login, you should reset your password immediately and enable 2FA/MFA for added security.
Learn how to do that here: Two-Factor Authentication (2FA)