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Making an employee inactive and reactivating them

This guide covers how to deactivate and reactivate employees. e.g. if a person resigns, or returns

Contents

Overview

Demo guide  (pending)

Step-by-step instructions

How to make an employee inactive

How to reactivate a returning employee

Support options

Overview

At MyHR, we’re here to support your active team members. Whenever someone moves on from the organisation, just update their status to inactive in the system—nice and simple!

You can still find inactive employee profiles in the Inactive Department, though these are read-only. That means you won’t be able to add new files or receive HR support.

Need to bring someone back on board or add a file for a past employee? No worries! You can easily reactivate an employee profile when needed, whether they’re returning for a new chapter or you just want to update their records. This makes sure they’re once again eligible for HR support and included in your team headcount.

Demo guide

pending

Step-by-step instructions

How to make an employee inactive

Once an employee has finished up employment, it is important to deactivate them in MyHR.

Don't worry, their profile isn't lost - it is just moved to an inactive folder. You can still access their profile, they just aren't considered 'active' for HR support from our team.

Making an employee inactive also deactivates their self service access.

As a manager, you can initiate a change of email address on their behalf as well.

  1. Go to People and select or search for the employee's name on list
  2. On the three dots '...' next to their name + Remove person. 
  3. Confirm Remove.=

How to reactivate a returning employee

There are two scenarios where you might want to reactive an employee:

  • You want to temporarily reactivate them so that you can add files or notes to their profile.
  • They are returning to your workplace and you would like to reinstate their existing account (an email address can only be used once within a MyHR account)

To reactivate a profile:

  1. Go to your employees profile under People
  2. Select or search for your employee
  3. Click on the Inactive department or search for the employee 
  4. Select the employee
  5. Click on the three dots '...' next to their name + Activate person

Support options

If you need more help, our HR and systems support teams are always here for you!

If you have questions, message the MyHR team via the Ask Us chat feature or call us on:
NZ - 0800 69 47 69 (0800 MY HR NZ) or +64 9 887 3345
AU - 02 7908 2240
CA - 1 855 694 7224