Release note: 22 November 2023

Invite period extended

Employees sometimes miss their MyHR invite emails, or take time to consider a job offer. Previously, the 5-day invite expiry meant expired links were a common issue, with managers needing to contact the MyHR team to resend invites.

We've extended the invite link expiry from 5 days to 10 days to reduce the number of expired invites. Note that contract terms still expire, so we've retained that limit for now. If an employee takes longer than 10 days to accept their invite, please contact us and we'll send a new one promptly. We're also working on giving managers the ability to resend invites directly — stay tuned for that update.

Improvements for MyHR users using the invite link

If you've forgotten the MyHR login link and searched back through your emails to find the original invite link, you will now be redirected straight to the login screen (as long as the invite has already been accepted). If you've forgotten your password, you can request a password reset at any time.

A common point of confusion is the login email address. By default, this will be the personal email used before the employee started their role — unless it has since been updated to a work email. If you're unsure, try logging in with the email address used when applying for the job. You or your manager can confirm the correct email address by checking the employee's details in MyHR.