MyHR Artificial Intelligence Charter

User Terms of Use | Terms and Conditions | Website Terms of Use | Subprocessors

Last updated: 10 November 2026

We believe MyHR services are improved by the responsible use of AI. This charter guides all our AI-related decisions. 

Human in the loop (HITL)

• We use AI to make our human support better.
• We believe humans and AI work best together, not in isolation.
• At MyHR you can always talk to a human, that human may be powered by AI support.

Honesty and choice

• We use AI transparently
• Our customers may be able to choose AI-only support but they will always know this.
• We never give the impression that AI is a human.

Protecting privacy

• We are relentless in our protection of customer privacy.
• We use data and customer interactions to make our connected experience better but we do not share that data beyond MyHR.

Learning from experience

• Our customers get better service from experienced HR practitioners AI is no different.
• Our AI learns from all interactions and is better for it.
• We are honest about the use of data to train our AI and we do this responsibly.